Last Updated: September 2026
This Service Delivery Policy explains how Wex Worlds LLC, a Wyoming limited liability company (“Wex Worlds LLC,” “we,” “us” or “our”), delivers its services. It should be read together with our Terms and Conditions, Payment Terms and Refund & Cancellation Policy.
1. Digital Services Only
All of our services are digital, professional services: software, websites, e-commerce stores, mobile apps, automation, integrations, consulting, digital marketing and maintenance. We do not sell or ship physical products, and no shipping charges apply.
2. How Work Is Delivered
- Websites and web applications are deployed to the Client’s hosting account or to a hosting environment agreed in the Project Agreement.
- Source code is delivered through a code repository or secure file transfer.
- Mobile apps are delivered as build files and, where included in scope, submitted to the Apple App Store or Google Play under the Client’s developer account. Store approval is controlled by Apple and Google.
- Designs, reports and documentation are delivered by email or a shared folder.
- Access credentials are handed over through a secure method and never posted publicly.
3. Delivery Timelines
Each Project Agreement sets out a timeline with milestones. Timelines are good-faith estimates and may be extended if feedback, content, approvals or account access are delayed, or if the scope changes.
4. Delivery Confirmation
When a milestone or deliverable is delivered, we notify the Client by email. That email, together with the deployed work or transferred files, serves as the record of delivery.
5. Review and Acceptance
The Client reviews each deliverable and reports any issues within the review period stated in the Project Agreement. We fix issues that fall within the agreed scope. Requests outside the agreed scope are handled as change requests under our Terms and Conditions.
6. Ownership and Handover
Ownership of custom deliverables transfers to the Client after all fees for those deliverables have been paid in full, as described in Section 10 of our Terms and Conditions. Until then, deliverables are provided for review only.
7. Maintenance and Support Services
Recurring maintenance and support services are delivered on an ongoing basis during each billing period, within the scope described in the Project Agreement. A summary of work performed is available on request.
8. Delivery Issues
If you have not received a deliverable you expected, or you cannot access something we delivered, contact us and we will resolve it promptly.
9. Contact Us
Wex Worlds LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: info@wexworldsllc.com
Phone: +1 332-345-2644
Business hours: Monday to Friday, 9 AM to 6 PM ET