How We Deliver Projects
Good projects rarely go wrong because of code. They go wrong because of unclear scope, missed expectations and silence. Our process is built to prevent all three.
1Discovery & Requirements
We start with a call and a lot of questions: your goals, who will use the result, your budget, your deadline and the systems you already have.
What you get: A short written summary, so we agree on the problem before talking about solutions.
2Planning & Proposal
We turn what we’ve learned into a concrete plan with scope, milestones and cost.
What you get: A written proposal with deliverables, timeline, price and payment schedule. Nothing starts until you approve it.
3Design & Prototyping
We sketch screens, page layouts and user flows before writing production code.
What you get: Wireframes or designs to review while changes are still quick and inexpensive.
4Development & Build
We build in milestones rather than one long, silent stretch.
What you get: Progress demos and test links at each milestone, so you can try the work as it grows.
5Testing & Quality Assurance
We test on real devices and browsers with realistic data, and fix what we find.
What you get: A release candidate for your final review. You sign off before anything goes live.
6Launch & Deployment
We go live and check that forms, payments, emails and redirects all work as expected.
What you get: The live product, every login in your name, documentation and a proper handover.
7Ongoing Support & Maintenance
If you’d like, we stay on under a monthly plan.
What you get: Updates, fixes, backups and a short summary of the work done each month.
How We Keep You in the Loop
- One point of contact for the whole project
- An update at every milestone, in plain English
- Email for everyday questions; calls or video for reviews, Monday to Friday, 9 AM to 6 PM ET
- Any change to scope agreed in writing before it affects the price
How Long Does It Take?
It depends on the size of the project and how quickly feedback comes back. Your proposal includes a timeline with a date for each milestone, so you know what to expect before you commit.
Ready for Step One?
The first step is a free scope review. Tell us about your project and we’ll take it from there.