API & System Integration

Most businesses run on several systems that don’t talk to each other: orders in one place, customers in another, invoices in a third, and someone re-typing data in between.

We connect those systems so information moves automatically and stays the same everywhere.

Abstract data connections linking generic software systems

Who needs this

  • Businesses entering the same data into more than one system
  • Online stores that need orders flowing into accounting or shipping
  • Companies adding a payment gateway, CRM or ERP to an existing site
  • Teams whose current integration keeps breaking

Common integrations

  • Website or store to CRM, accounting or ERP
  • Payment gateway integrations
  • Shipping and logistics platforms
  • Two-way sync between business systems
  • Custom APIs for your own software
  • Webhooks, data imports and scheduled exports
Data pathways connecting generic system panels

How we connect systems

  1. Check what’s possible. We review each system’s API, its limits and its data format.
  2. Map the data. Which fields go where, what happens on updates, and which system is the source of truth.
  3. Build and test. We run the integration with test data before touching live records.
  4. Go live carefully. We switch it on, watch the first runs and fix edge cases.
  5. Document it. So anyone can see what connects to what.
Integration planning notes and a network diagram

What you receive

Working integrations, error alerts so failures don’t go unnoticed, documentation of every data flow, and the code or configuration in your own accounts.

Software connection handover materials on a laptop

Tools

REST and GraphQL APIs, webhooks, and middleware such as Zapier, Make or n8n when that’s the simpler option. Custom code in Node.js, PHP or Python when it isn’t.

Cost and timeline

Integrations are quoted per connection or per project, depending on complexity. Some platforms charge for API access, and those fees are paid by you. Your timeline is set out in the written proposal after a free scope review. See how we price projects and our payment terms.

Good to know

We can only integrate what a system allows. If a vendor has no API or restricts access, we’ll tell you early and suggest alternatives. Changes made by a vendor can break an integration; our support plans cover those fixes.

Questions we often get

What if one of our systems has no API?

Sometimes there’s a workaround, such as scheduled file exports. If there isn’t, we’ll tell you plainly.

Will this disrupt our daily work?

We test on copies or sandbox accounts first and switch over at a quiet time.

What happens if something fails overnight?

Integrations send alerts on errors, and failed records can be retried once the issue is fixed.

Tired of re-typing data?

List the systems you use and where the data needs to go.

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